Citizen Charter 2026
A citizen's charter is a document that clearly explains the services citizens should get from government offices, the procedures to get them, the time limits, and the complaint redressal mechanisms. It helps ensure transparency and efficiency in administration and makes sure services are delivered on time.
Main goals of the citizen's charter:
Transparency: Raising awareness about the rights to receive services.
Timely Service: Providing services within the specified time frame.
Accountability: Increasing the responsibility of officials in delivering services.
